Your Product Recall Specialists
RM Specialty is a privately owned underwriting agency, established in 2019. With over 30 years experience, we are dedicated to providing you and your clients with a vast portfolio of Product Recall and Guarantee Insurance Products. We have the expertise to design and provide policies that address the exposures faced in today’s changing world.
ABOUT
Experience You Can Trust. Support You Can Rely On.
RM Specialty is a privately owned underwriting agency dedicated to providing clear, practical recall solutions for brokers. We work across the full supply chain, from ingredient and component suppliers to large-scale manufacturers, distributors, importers and retailers. Our tailored, high-care approach ensures brokers receive responsive support and comprehensive cover options in an evolving risk environment.
25+ YEARS OF EXPERIENCE
Product Recall Is Complex. Brokers Need Clarity.
Steve Ward | Chief Executive Officer
Steve Ward, Chief Executive Officer, brings more than 25 years of specialist experience in product recall and contamination insurance. He’s worked closely with brokers to structure tailored solutions for complex risks across food, beverage, consumer goods, pharmaceuticals and automotive supply chains.
Known for his practical insight and considered approach, Steve is highly regarded for his deep technical knowledge and long-standing broker relationships. He leads RM Specialty with a strong focus on service, transparency and providing clear, dependable guidance brokers can trust.
Trusted By Industry Leaders
RM Specialty partners with globally recognised and respected organisations to ensure strength, compliance and broker confidence.
WHAT BROKERS SAY
“The service provided has been outstanding”
The service provided has been outstanding. They bring real specialist knowledge to every conversation and consistently help us navigate and analyse complex client risks with confidence. Their approach is practical, responsive, and solutions-focused, making them our go-to underwriter for product recall and guarantee insurance. Great service from a team that truly understands the market and adds genuine value to the broker–client relationship.
J.M.
WHAT BROKERS SAY
“Bespoke product recall offering that no other insurer could match”
The service we’ve received has been outstanding. Their team’s specialist knowledge and proactive approach have been invaluable in navigating complex client risks. They’ve gone above and beyond by visiting clients to truly understand their needs, creating a bespoke product recall offering that no other insurer could match. Their development of specific endorsements ensured the client was insured correctly, providing tailored solutions that instil confidence. Their practical, responsive, and solutions focused approach makes them a trusted partner who consistently adds genuine value to the broker client relationship.
J.S.
SERVICES
Our Full Range Of Recall & Contamination Cover.
We offer specialised insurance solutions designed to respond to contamination, defect and recall exposures across food and beverage, cosmetics, pharmaceuticals, consumer goods and automotive components.
Product Recall, Contamination & Packaging Defect Insurance
The safety and integrity of a product sits at the core of every brand. Even minor errors in manufacturing, labelling or packaging can result in a recall event with significant financial and reputational consequences.
Traditional Product Liability insurance typically does not provide the depth or breadth of cover required to respond effectively to recall scenarios, often leaving clients exposed to substantial uninsured losses. RM Specialty’s Product Recall, Contamination and Packaging Defect Insurance is specifically designed to address these gaps.
This policy can provide protection against accidental contamination, malicious tampering, packaging or labelling defects and other events that may lead to a product recall or withdrawal. Cover is structured to help protect a client’s revenue, balance sheet, brand reputation and contractual obligations.
Designed for topical and ingestible products, this solution applies across the full supply chain, from ingredient and component suppliers through to manufacturers, distributors and retailers. RM Specialty offers tailored solutions for clients ranging from start-ups to multi-billion-dollar organisations.
Product Defect Insurance
Product Defect Insurance has been designed for manufacturers, importers, wholesalers and retailers of non-topical or non-ingestible finished goods, including electrical products, white goods, furniture, etc. RMS has a broad appetite for a large variety of consumer goods.
This comprehensive policy responds to the reasonable and necessary costs incurred as a result of manufacturing defects, design defects, government-mandated recalls or malicious product tampering and extortion events. It is intended to address safety-related issues that may require corrective action, recall or product withdrawal.
RM Specialty works closely with brokers to structure cover that reflects the specific product, manufacturing process and distribution exposure, ensuring clients are appropriately protected against defect-related recall risks.
Automotive Product Recall Insurance
Automotive Product Recall Insurance is designed for manufacturers, importers and distributors of automotive component parts.
This specialist policy provides protection for both Product Safety and Product Guarantee exposures, responding to defects that may compromise vehicle safety, compliance or performance. Coverage can extend to recall events arising from faulty components, manufacturing errors or regulatory concerns.
RM Specialty understands the complexity of automotive supply chains and works with brokers to structure tailored solutions for component suppliers operating in both domestic and global markets.
Restaurant Contamination Insurance
Restaurant Contamination Insurance has been developed for restaurants, cafés and other food and beverage establishments, from single, owner-operated venues through to multi-site and franchise operators.
This comprehensive policy includes seven insured events, such as foodborne illness, supplier contamination, public health authority announcements and malicious product tampering or extortion. It is designed to respond quickly to contamination incidents that may result in business interruption, reputational damage or forced closure.
RM Specialty supports brokers by providing clear guidance on coverage triggers and tailored solutions suited to the operational realities of hospitality businesses.
INDUSTRY INSIGHT
Understanding Product Recall Insurance.
Product recall insurance is designed to support businesses when products must be withdrawn due to contamination, defects, mislabelling or safety concerns. It helps manage recall response costs and protects clients across the entire supply chain, from suppliers through to retailers. We’re here to support brokers with clear advice, tailored solutions and responsive underwriting support.
Need Support With A Client Risk?
Our team is here to provide clear, practical guidance on product recall and contamination exposures.
